Minted Jobs – Apply Now for Seasonal Design Service Specialist Career San Francisco, Ca

Minted Jobs – Seasonal Design Service Specialist Jobs Employment in San Francisco, California, USA. Minted Job Search. Get Government Jobs Alert in USA. Current Minted USA Jobs. Coming Soon Federal Government Jobs for Minted Careers Employment Website.

Job seekers who are preparing for Minted Jobs Employment in USA. We want to tell them that lots of jobs available at Minted Careers site. You can make here Minted Job Search according to your ability and grow your career with newest Minted Careers Opportunity.

At this time we found best jobs at Minted Careers portal. You can apply with the help of information provided by usa.governmentjobswork.com. Here you can check eligibility of any job profile those given at Minted.


Minted Jobs – Apply Now for Seasonal Design Service Specialist Careers San Francisco, California

Best Jobs in Minted:- Minted Careers site has published Minted Jobs notification for Seasonal Design Service Specialist Position. Candidates who have Bachelor’s degree can apply online through Minted Recruitment site. The location of this Seasonal Design Service Specialist Position is California.

Minted Jobs description related to this Seasonal Design Service Specialist Position like Job request number, Job Location, Educational background, required age, Salary and benefits provided in details below. You should check all details before apply.

Minted Jobs Summary According to Minted Careers Site

Recruiting Agency :- Minted

Name of Profile :- Seasonal Design Service Specialist

Job Location :- California

Salary :- $86,539.00 per year

Full Job Description

Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. Founded in 2007 by Mariam Naficy on the principles of transparency and putting design first, we are early pioneers of crowdsourcing having launched our first design challenge in April 2008 and have held monthly art and design challenges ever since. Follow us on Instagram, Facebook, and Twitter to learn more. Our corporate headquarters is located near the waterfront in downtown San Francisco, with additional offices in Oakland and Kansas City and we’re backed by Benchmark Capital, IDG Ventures SF, Menlo Ventures, Primera (angel investors include Marissa Mayer of Yahoo and Jeremy Stoppelman of Yelp). We’re a team of smart, ambitious, creative, and passionate people who come from all walks of life. Might you be one of us?
The Role
Do you care deeply about the customer experience? Do you have a passion for graphic design, stationery, and typefaces? If so, please read on…
We are looking for passionate and talented designers with 2-3 years of experience to join our Design Service Team this holiday season. Our Design Service Specialists help provide outstanding service to our customers through design insight and creative talent to fulfill orders and support Customer Service with design expertise. The ideal candidate is experienced in Adobe’s Creative Suite (emphasis on Illustrator and Photoshop), extremely detail-oriented, and great with customers and colleagues alike.
This is a remote position. The hours & schedule for the role are varied during the holiday season. Our operation is open 7 days per week and candidates must be available to work weekends.
#LI-Remote #LI-AN1

You Will:

  • Incorporate customer requests, text and photos into templated designs
  • Create polished and professional print ready proofs with typographic legibility and consistency
  • Proofread customer entered text
  • Ensure photo quality of customer supplied photos
  • Recolor and edit images based on customer requests
  • Review the work of fellow designers to assess the quality of design and accuracy of edits before sending a digital proof to the customer
  • Collaborate with customers through written communication to modify and finalize designs
  • Support Customer Service directly by answering design-related questions
  • Resolve escalated customer orders with design-related issues
  • Work directly with customers via Salesforce email, phone, or screen-share
  • Attend daily team huddles and other key meetings
  • Be a part of the Minted creative community in Customer Operations
  • Work collaboratively with all teams to ensure we deliver outstanding service to our customers

You Are:

  • Highly self-motivated, well organized, and attentive to detail
  • Passionate in providing world-class direct customer support
  • An excellent team player and ability to work independently
  • Able to multitask, prioritize and track multiple responsibilities, and thrive under pressure
  • Willing to continually grow and develop skills

You Have:

  • At least 3+ years of experience with Adobe Creative Suite (Illustrator, Photoshop,  InDesign, Lightroom, G-Suite, Acrobat Pro)
  • Service and customer expectation management skills
  • Experience executing the principles of typography and print design
  • Great proofreading skills
  • Proficient knowledge of wedding etiquette
  • Clear, concise, and professional verbal and written communication
  • Excellent interpersonal skills

Bonus if you also have:

  • Bachelor’s degree or equivalent
  • Freelance design work and client interaction experience
  • Experience with Salesforce or other CRM software
  • Fine art skills (watercolor painting, illustration, calligraphy, hand-lettering)
  • Pre-press and/or press experience
  • Experience with letterpress printing
  • Experience working with customers in a luxury retail environment
Must reside in the following states to be considered for a Seasonal Role:
AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, KS, LA, MA, ME, MI, MN, MO, MT, NH, NJ, NV, NY, NC, OH, OK, OR, RI, PA, TX, UT, VT, VA, WA, WI
About Minted:
Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.
We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.
At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.  The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.
Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.
We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.  Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.
How Our Process Works:
Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

Minted Jobs – Apply Now for Director of Engineering, Platform Careers San Francisco, California

Best Jobs in Minted:- Minted Careers site has published Minted Jobs notification for Director of Engineering, Platform Position. Candidates who have RQ can apply online through Minted Recruitment site. The location of this Director of Engineering, Platform Position is California.

Minted Jobs description related to this Director of Engineering, Platform Position like Job request number, Job Location, Educational background, required age, Salary and benefits provided in details below. You should check all details before apply.

Minted Jobs Summary According to Minted Careers Site

Recruiting Agency :- Minted

Name of Profile :- Director of Engineering, Platform

Job Location :- California

Salary :- $60,000.00 per year

Full Job Description

Minted is seeking a highly motivated and experienced Director of Engineering, to oversee the platform teams. This role will be responsible for enabling development teams to self-serve operations of their applications with robust tooling to measure, detect, and prevent production issues. Work closely with engineering leadership to build a culture of reliability.
The engineering team at Minted is in the process of replatforming and re-architecting several services and applications within our ecosystem, so this is a great time to join and help to guide and build the next generation platform for all of engineering.
We have offices located in San Francisco, CA and Kansas City, MO, and we are considering remote candidates. This role will report to the VP, Engineering.

You Will:

    • Define a strategic vision for minted platform as we transition from a monolith to a service oriented architecture
    • Organize your teams to modernize tooling around monitoring, reliability, scalability, developer experience, and CI/CD pipelines
    • Help migrate from a centralized, operations owned cloud posture to developer driven cloud infrastructure model
    • Be a talent builder to attract, mentor, and retain best in class engineersPartner with engineering teams to identify, prioritize, build, and maintain tooling that enables them to define and achieve their goals around monitoring, alerts, performance, logging, disaster recovery, etc.
    • Help to introduce and drive more industry best practices and standards across all of the engineering organization

You Are:

    • An experienced servant leaderPassionate about enabling engineering teams via automation and tooling
    • Well versed on platform technologies, configuration management, cloud services, such as Kubernetes, Terraform, and AWS and GCP
    • A detail-oriented, hands-on software architect, able and willing to mentor others

You Have:

    • 7+ years of experience operating a public facing ecosystem in cloud infrastructure
    • 3+ years of experience as a manager
    • Experience building CI/CD pipelines
    • Experience running Site Reliability Engineering teams
    • Spent time in a senior engineer or architect role

Bonus Points:

    • Previous experience migrating from a monolithic architecture to a service oriented architecture
    • Experience building backend core services which enable application development teams
    • Experience defining standards around architecture, messaging, scaffolding, etc
    • Experience working at an e-commerce company
The Company
Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. Founded in 2007 by Mariam Naficy on the principles of transparency and putting design first, we are early pioneers of crowdsourcing having launched our first design challenge in April 2008 and have held monthly art and design challenges ever since. Follow us on Instagram, Facebook, and Twitter to learn more. Our corporate headquarters is located near the waterfront in downtown San Francisco, with additional offices in Oakland and Kansas City and we’re backed by Benchmark Capital, IDG Ventures SF, Menlo Ventures, Primera (angel investors include Marissa Mayer of Yahoo and Jeremy Stoppelman of Yelp). We’re a team of smart, ambitious, creative, and passionate people who come from all walks of life. Might you be one of us?

Apply Now


Minted Jobs – Apply Now for Manager, Customer Service Manager Careers San Francisco, California

Best Jobs in Minted:- Minted Careers site has published Minted Jobs notification for Manager, Customer Service Manager Position. Candidates who have Bachelor’s degree in Business, Management can apply online through Minted Recruitment site. The location of this Manager, Customer Service Manager Position is California.

Minted Jobs description related to this Manager, Customer Service Manager Position like Job request number, Job Location, Educational background, required age, Salary and benefits provided in details below. You should check all details before apply.

Minted Jobs Summary According to Minted Careers Site

Recruiting Agency :- Minted

Name of Profile :- Manager, Customer Service Manager

Job Location :- California

Salary :- $45118.00 per year

Full Job Description

Minted is seeking a Customer Service Manager to directly own the execution of our team of US-based remote Customer Service Representatives, Leads, and Team Supervisors. The Customer Service Manager will lead day-to-day contact center operations for our domestic associates, providing hands-on engagement of the team, internal stakeholders, and Minted’s customers.

This role combines both direct employee and project management; in addition to your ownership and engagement of the team, you must have an eye for process adherence and improvement. You will be expected to drive efforts to improve the domestic team, including CSR and network performance, escalation strategies, and providing valuable insights to our Operations, Product, Marketing, and Category teams.

The ideal candidate is data-driven, performance-oriented, and has a track record of improving front-line teams. Reporting to the Senior Manager, Customer Service, a successful Customer Service Manager will both engage the team and manage to the metrics, including CSAT, quality assurance, and productivity goals.

You will

  • Directly manage a team of work-from-home Customer Service Representatives and associated leadership roles
  • Drive productivity of the team through contact prioritization and caseload across sites
  • Host regular one-on-ones with the Customer Service Team Supervisors and periodic skip-level meetings with the rest of the team, mentoring, motivating, and developing them to maintain Minted’s high expectations for customer experience
  • Be responsible for coaching, development, and performance management of team members, including resolving employee relation concerns in close partnership with the Senior Manager of Customer Service, and Human Resources, as needed
  • Stay present and available for the broader Customer Service team, including monitoring communications, answering questions, and providing real-time feedback via Slack and Google Hangouts
  • Build strong subject-matter expertise about Minted, serving as a resource for the team who can also leverage data to identify opportunities to improve customer experience; at times, “All Hands On Deck” may be called and you will be required to handle contacts or escalations
  • Responsible for ensuring the team is in compliance with policy, process, and product updates. Identify additional training needs, plan training sessions in partnership with the Training team and track performance improvement
  • Collaborate with Workforce Management to ensure that proper coverage is planned and maintained across contact channels during operating hours; work with other leaders in the department to oversee the global network of CSRs, ensuring fast turnaround times and a seamless customer experience throughout the network
  • Foster a positive, customer-oriented culture within the domestic team; drive engagement and maintain morale across the remote workforce
  • Provides regular Operational Business Reviews that outlines the KPI performance of your team, including individual coaching status; responsible for Quality Assurance, CSAT, and Productivity ratings for your team members
  • Keeps leadership promptly informed of all problems or unusual matters of significance and takes prompt action where necessary or suggests alternative course of action which may be taken
  • Draw insights from your work with the front-line team, including trends in customer feedback, opportunity for process and product improvement, and any other operational insights that can improve the business
  • Lead projects to make direct improvements for the team with collaborative and thoughtful consideration for deployment
  • Lead recruiting efforts for large scale seasonal growth for the domestic team in partnership with the Senior Manager of Customer Service and Recruiting

You are

  • A fast learner: Able to take direction and quickly learn new policies, processes, and products
  • Organized: Able to multitask and stay focused in a fast-paced environment with changing priorities; experienced creating clear project plans and driving improvements
  • Customer-focused: You understand how to offer an excellent customer experience and hold the team to this high standard by enthusiastically encouraging them to follow Minted best practices and departmental policies
  • Collaborative: You have strong leadership skills and you know how to challenge the team to be their best while also working with them to hear their feedback and be approachable, genuine, encouraging, and empathetic
  • Analytical: You’re able to analyze data and information to back up customer-impacting trends that the team is experiencing and to make timely recommendations for process improvement
  • Focused on improvement: Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals
  • Professional: Dependable, courteous, with a strong work ethic
  • Flexible: Willing to pivot and support the team, even on weekends when business need requires

You have

  • A Bachelor’s degree in Business, Management, or related field
  • 4+ years customer service experience, preferably in an eCommerce or retail setting
  • 3+ years management experience with direct responsibility for the execution, performance, and development of a high-performing team
  • Strong data literacy; able to turn data into actionable insights and recommendations
  • Proven project management skills
  • Salesforce knowledge is a plus
  • A love of design is a plus

About Minted

Minted is a design platform bringing the best in independent design to consumers everywhere. The company’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Minted uses technology to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

Minted is headquartered in San Francisco, CA and currently employs 350+ full-time employees plus additional temporary workers during the holiday season. The company has raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program. Minted’s Job Applicant Privacy Policy .

Apply Now

Leave a Comment