Hammond Manufacturing Jobs – Apply Now Inside Sales and Customer Service Representative Careers Buffalo, NY

Hammond Manufacturing Jobs – Inside Sales and Customer Service Representative Jobs Employment in Buffalo, New York, USA. Hammond Manufacturing Job Search. Get Government Jobs Alert in USA. Current Hammond Manufacturing USA Jobs. Coming Soon Federal Government Jobs for Hammond Manufacturing Careers Employment Website.

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Hammond Manufacturing Jobs – Apply Now for Inside Sales and Customer Service Representative Careers Buffalo, New York

Best Jobs in Hammond Manufacturing:- Hammond Manufacturing Careers site has published Hammond Manufacturing Jobs notification for Inside Sales and Customer Service Representative Position. Candidates who have High school diploma can apply online through Hammond Manufacturing Recruitment site. The location of this Inside Sales and Customer Service Representative Position is New York.

Hammond Manufacturing Jobs description related to this Inside Sales and Customer Service Representative Position like Job request number, Job Location, Educational background, required age, Salary and benefits provided in details below. You should check all details before apply.

Hammond Manufacturing Jobs Summary According to Hammond Manufacturing Careers Site

Recruiting Agency :- Hammond Manufacturing

Name of Profile :- Inside Sales and Customer Service Representative

Job Location :- New York

Salary :- $40,000.00 – $45,000.00 per year

Job Description

Salary

$40,000 – $45,000 a year

Job Type
Full-time

Inside Sales and Customer Service Representative

Location: Cheektowaga (Buffalo) New York, USA

Position Status: Full-Time, Permanent

Position Summary: The successful candidate is a technical problem solver who is enthusiastic, professional and is able to multi-task supporting multiple tasks at once. Our team is fast-paced, agile, and we aim to respond to our customers within minutes. The successful candidate thrives in a fast-paced manufacturing environment and is able to work quickly while staying focused.

Day-to-day responsibilities include but are not limited to:

  • Multi-task and handle incoming phone calls, emails and online chats with tact and professionalism.
  • Accurately and timely processing of customer quotations and availability, quote follow-up, order entry, product returns, and troubleshooting;
  • Evaluate customer needs and requirements to guide them to the best solution using selling strategies.
  • Update and manage Customer records within our CRM and ERP.

Other responsibilities include:

  • Develop and maintain in-depth product knowledge and market segments.
  • Serve as liaison between product design team, production, management and customer to improve customer service and business productivity.
  • Effectively balance time and priorities across multiple opportunities to meet/exceed sales and service objectives.
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
  • Work with territory managers to perform out-bound prospecting calls.
  • Communicate customer feedback to technical and marketing teams in order to develop processes for better serving customers.

Position Qualifications:

  • Education: High school diploma or equivalent.
  • Experience: Minimum of 1 years’ experience in a customer sales and/or support position.

Skills:

  • Excellent verbal and written communication skills including active listening.
  • Service-oriented and able to resolve customer questions, concerns or issues.
  • Proficient computer skills: MS Office (Excel & Word)
  • Familiarity with CRM systems and practices.
  • Ability to multi-task with a keen attention to detail.
  • Self-directed and able to work independently.
  • Positive attitude.

Our team is compensated on a base salary without bonus or commission. The wage range is $40,000 to $45,000 based on industry knowledge and prior experience. Vacation includes two (2) weeks of paid vacation. We have an amazing benefits plan and an awesome team culture.

The role is full-time and the hours are 08:30-17:00, Monday-Friday. The role may be transitioned to work-from-home in the future or due to COVID-19.

Apply Now

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