Chime Solutions Jobs Apply Now for Trainer Career in Morrow, GA

Chime Solutions Jobs – Trainer Jobs Employment in Morrow, Georgia, USA. Chime Solutions Job Search. Get Government Jobs Alert in USA. Current Chime Solutions USA Jobs. Coming Soon Federal Government Jobs for Chime Solutions Careers Employment Website.

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Chime Solutions Jobs – Apply Now for Trainer Careers Morrow, Georgia

Best Jobs in Chime Solutions:- Chime Solutions Careers site has published Chime Solutions Jobs notification for Trainer Position. Candidates who have Bachelor’s degree can apply online through Chime Solutions Recruitment site. The location of this Trainer Position is Georgia.

Chime Solutions Jobs description related to this Trainer Position like Job request number, Job Location, Educational background, required age, Salary and benefits provided in details below. You should check all details before apply.

Chime Solutions Jobs Summary According to Chime Solutions Careers Site

Recruiting Agency :- Chime Solutions

NChime Solutionse of Profile :- Trainer

Job Location :- Georgia

Salary :- $30.77 per hour

Full Job Description

Responsibilities

Delivery of new hire training (including systems, data and operational training) new product or service launch training, soft skills training and functional training. Also, delivers any necessary refresher training or supplemental training to existing staff as required.
Demonstrates necessary fundamental training concepts; including facilitation, skills practice, instructional and classroom management skills to ensure learning transfer, reinforcement and on-the-job application. During training downtime Trainer-on-duty will support the account as a customer service representative.

Position Requirements:

  • Effectively conduct new hire and supplemental training as required to ensure agents can successfully perform their job
  • Prepares classroom for setup and break down in accordance with project start dates and end dates
  • Ensure the classroom is well prepared each day to ensure trainees are receiving the best possible education.
  • Create classroom activities to keep trainees engaged in training
  • Maintain order and discipline in the classroom to create the best training environment
  • Tracks and reports all training activities and provides updates to Training & Quality Manager
  • Ensures that the training requirements are fully met while conducting new hire or supplemental training
  • Monitors attendance and performance of employees during training classes
  • Identifies and reports any training gaps
  • Support the account as CSR during training downtime

Qualifications

Essential skills and experience

  • College degree or equivalent work experience required.
  • Minimum one-year customer service experience.
  • Previous Supervisory or management experience preferred.
  • Prior relevant experience in training or education.
  • Excellent oral and written communication skills are required.
  • Strong time management and organizational skills.
  • Ability to demonstrate high degree of professionalism, flexibility and integrity.
  • Ability to work independently with minimal supervision in and out of the classroom while contributing to overall team success.
  • Must demonstrate flexibility; must be able to adapt to changing business needs and the needs of the trainees.
  • Commitment to developing others and helping them to succeed.
  • Excellent interpersonal, verbal, written and listening communication skills
  • Proficient use of the Microsoft Suite, Windows applications, and Lotus Notes
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Chime Solutions Jobs – Apply Now for Quality Manager Careers Morrow, Georgia

Best Jobs in Chime Solutions:- Chime Solutions Careers site has published Chime Solutions Jobs notification for Quality Manager Position. Candidates who have Bachelor’s degree can apply online through Chime Solutions Recruitment site. The location of this Quality Manager Position is Georgia.

Chime Solutions Jobs description related to this Quality Manager Position like Job request number, Job Location, Educational background, required age, Salary and benefits provided in details below. You should check all details before apply.

Chime Solutions Jobs Summary According to Chime Solutions Careers Site

Recruiting Agency :- Chime Solutions

NChime Solutionse of Profile :- Quality Manager

Job Location :- Georgia

Salary :- $87215.00 per year

Full Job Description

Job Summary:

The Quality Manager is the liaison for Quality between the Chief of Staff and Operations.  The Quality Manager is responsible for managing and directing the activities for the Company to ensure a quality customer experience for our customers. Additionally, this role conducts reviews of quality files and helps to ensure that all quality metrics are being met.

Responsibilities:

  • Toward the goal of ensuring that our clients receive stellar customer satisfaction, the Quality Manager:
  • Ensures that the required number of Quality reviews have been completed for each agent
  • Facilitates and organizes recognition programs for agents with excellent quality performance
  • Works with internal, cross-functional teams to identify, develop, and/or drive action plans to increase customer satisfaction and/or decrease costs.
  • Works with COS to track and report progress of call center quality assurance results and status of action plans to upper management.
  • Assists with resolving issues arising from customers or internal operations.
  •  Assists with Initiation and/or driving improvement initiatives.
  •  Utilizes the reporting mechanisms available to identify performance improvement opportunities (e.g. process, policy, communications, and representative performance) and communicate opportunities to management.

Qualifications

  • Bachelor’s degree preferred
  • Excellent written and oral communication skills
  • Strong PC skills, including proficiency in using MS Word, Excel and Office.
  • Training and content development experience
  • Excellent facilitation skills
  • Ability to prioritize work in order to meet deadlines.
  • Ability to adjust to changes in workloads and assignments.
  • Professional personal presentation.
  • Organizing and planning skills.
  • Ability to pay close attention to detail.

Chime Solutions Jobs – Apply Now for Service Delivery Consultant Careers Morrow, Georgia

Best Jobs in Chime Solutions:- Chime Solutions Careers site has published Chime Solutions Jobs notification for Service Delivery Consultant Position. Candidates who have High School diploma can apply online through Chime Solutions Recruitment site. The location of this Service Delivery Consultant Position is Georgia.

Chime Solutions Jobs description related to this Service Delivery Consultant Position like Job request number, Job Location, Educational background, required age, Salary and benefits provided in details below. You should check all details before apply.

Chime Solutions Jobs Summary According to Chime Solutions Careers Site

Recruiting Agency :- Chime Solutions

NChime Solutionse of Profile :- Service Delivery Consultant

Job Location :- Georgia

Salary :- $80668.00 per year

Full Job Description

“Our mission is to create a grassroots company, where our associates are empowered to always act in the interest of our clients, share ideas and create distinctive customer experiences on behalf of our clients. We are accomplishing this goal by attracting people with positive attitudes, great communication skills, and a willingness to learn and grow in a fun, entrepreneurial culture.“

Mark Wilson, Chime Founder and CEO

Responsibilities

Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound / outbound calls. TheThe Service Delivery Consultant is accountable for answering all concerns and questions while providing excellent customer service. TheThe Service Delivery Consultant will be responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service to ensure the member receives excellent customer-focused telephone service.

THIS POSITION REQUIRES THAT YOU TRAIN ONSITE FOR 6-8 WEEKS

Position Requirements:

• Assist customers with a wide variety of questions via information accessed through the computer.
• Review employee accounts and answer questions based upon established policies and procedures.
• Maintain current knowledge of assigned project’s programs and services through on-going classroom and computer-based training.
• Possess the ability to troubleshoot complex issues with little guidance
• Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers
• Possess the ability to work under pressure in a call center environment
• Possess exceptional conversational and problem solving skills
• Ability to multitask
• Possess the ability to decipher and articulate the customer perspective so that the customer’s needs and concerns are accurately and empathetically addressed
• Excellent interpersonal and telephone communication skills
• Perform additional tasks as directed

Essential skills and experience

  • College degree or Junior College degree in addition to 1 year full time customer service related experience in financial services and/or health care industry preferred.
  • High School diploma or equivalency and 1 year customer service related experience in financial services and/or health care industry.
  • Ability to multi-task (talk and type at the same time) and use multiple applications.
  • Excellent interpersonal, verbal, written and listening communication skills.
  • Proficient use of the Microsoft Suite, Windows applications and Lotus Notes while focusing on multi-tasking using several windows applications at once while assisting a customers.
  • Ability to provide outstanding customer service while ensuring that the customers questions, issues and concerns have been satisfied.
  • Computer literate with the ability to learn customer service software applications.
  • Ability to be flexible, adaptable and dependable in an environment constantly upgrading, and enhancing service to its customers.
  • Flexibility to work specified shift and extended hours as necessary.

Chime Solutions Jobs – Apply Now for Work At Home -Call Center Agent Careers Morrow, Georgia

Best Jobs in :- Careers site has published Jobs notification for Work At Home -Call Center Agent Position. Candidates who have High school diploma or equivalent GED can apply online through Recruitment site. The location of this Work At Home -Call Center Agent Position is Georgia.

Jobs description related to this Work At Home -Call Center Agent Position like Job request number, Job Location, Educational background, required age, Salary $ 32625.00 Per Year and benefits provided in details below. You should check all details before apply.

Jobs Summary According to Careers Site

Recruiting Agency Chime Solutions
Name of Profile Work At Home -Call Center Agent
Job Location Georgia
Salary $ 32625.00 Per year

Full Job Description

“Our mission is to create a grassroots company, where our associates are empowered to always act in the interest of our clients, share ideas and create distinctive customer experiences on behalf of our clients. We are accomplishing this goal by attracting people with positive attitudes, great communication skills, and a willingness to learn and grow in a fun, entrepreneurial culture.“
Mark Wilson, Chime Founder and CEO

Responsibilities:

Position Summary:
The Service Delivery Consultant (Customer Service Representative) is responsible for answering and handling inbound / outbound calls. The Customer Service Representative is accountable for answering all concerns and questions while providing excellent customer service. The Customer Service Representative will be responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service to ensure the member receives excellent customer-focused telephone service.

Position Requirements:

  • Assist customers with a wide variety of questions via information accessed through the computer.
  • Review employee accounts and answer questions based upon established policies and procedures.
  • Maintain current knowledge of project’s programs and services through on-going classroom and computer-based programs.
  • Possess the ability to troubleshoot complex issues with little guidance
  • Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers
  • Possess the ability to work under pressure in a call center environment
  • Possess exceptional conversational and problem solving skills
  • Ability to multitask
  • Possess the ability to decipher and articulate the customer perspective so that the customer’s needs and concerns are accurately and empathetically addressed
  • Excellent interpersonal and telephone communication skills
  • Perform additional tasks as directed

Qualifications:

Essential skills and experience.
  • High School diploma or equivalency and 1 year customer service related experience in financial services and/or health care industry.
  • Ability to multi-task (talk and type at the same time) and use multiple applications
  • Excellent interpersonal, verbal, written and listening communication skills
  • Proficient use of the Microsoft Suite, Windows applications and Lotus Notes while focusing on multi-tasking using several windows applications at once while assisting a customers
  • Ability to provide outstanding customer service while ensuring that the customer’s questions, issues and concerns have been satisfied
  • Computer literate with the ability to learn customer service software applications
  • Ability to be flexible, adaptable and dependable in an environment constantly upgrading/enhancing service/technology capabilities to its customers
  • Flexibility to work specified shift and extended hours as necessary

Apply Now

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